PACK DOWN TERMS:
1. There is no minimum equipment hire spend to be entitled to our pack down services.
2. The pack down will be performed at the same time as the collection so please consider the most appropriate option when booking in your Delivery & Collection services.
3. The term pack down refers to the removal of all of the hired equipment which includes dismantling and disconnecting all the necessary cables at the end of your hire period.
4. The advertised pack down rate is for a 30-minute time limit and any larger bookings may incur additional fees, it is advised to contact our customer service team on (02) 9159 8700 to receive an exact quotation on this service prior to placing your booking online.
5. Additional charges may apply:
- To locations which have excessive stairs, lifts or hard to reach areas
- To locations requiring obstructions such as furniture or general household items moved at the time of the pack down
- If a customer has selected 'No Packdown Required' and the equipment is not packed down upon arriving for the collection or if the equipment hasn't been packed down to the same standard as when the items were delivered.